🔒 Privacy Policy – Get Sprinkled Pty Ltd
Effective Date: 05 June 2025
1. Overview 📝
At Get Sprinkled your privacy is important to us. We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website (www.getsprinkled.com.au), make a purchase, or otherwise interact with us through our Shopify-powered store.
2. Who We Are 🍪
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our sprinkles and baking decorations. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on a secure server behind a firewall.
3. What Information We Collect 💻
When you interact with us, we may collect the following information:
A. Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via Shopify Payments, PayPal, or other third-party gateways)
- Account login credentials
- Any other information you choose to provide (e.g., messages or reviews)
B. Automatically Collected Information
- IP address
- Browser type and version
- Device type
- Time zone
- Cookie data and browsing behaviour
- URLs you visit before and after our website (via cookies and analytics)
- Get Sprinkled Pty Ltd's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
4. How We Use Your Information 🎯
We collect and use your personal information for purposes including:
- To process orders and fulfil deliveries
- To provide customer support
- To personalise your experience
- To send marketing communications (if you opt in)
- To analyse website performance and customer preferences
- To comply with legal and regulatory obligations
5. Disclosure of Your Information 📊
We may share your information with:
- Shopify, which hosts our store and processes your orders
- Payment providers, like Shopify Payments, PayPal, or Afterpay
- Shipping providers, such as Australia Post or Sendle
- Marketing tools, like Mailchimp or Klaviyo (only with your consent)
- Analytics platforms, such as Google Analytics or Shopify’s analytics
- Third parties, if required by law or to protect our legal rights
We do not sell or rent your personal data to third parties.
6. Data Location and Overseas Disclosure ❤️
Shopify’s servers are primarily located in Canada and the United States. When you provide your personal data, it may be transferred to and stored in countries outside Australia. Shopify is certified under various privacy frameworks, and we rely on contractual clauses and Shopify’s compliance measures to safeguard your data.
7. Shopify-Specific Data Use 🛒
For more detail on how Shopify handles your data, you can review their privacy policy here:
👉 Shopify Privacy Policy
8. Marketing and Communications 📲
We may send you marketing communications via email and/or SMS only if you have given your express consent.
Email Marketing
You will only receive promotional emails if you subscribe or opt in during checkout or account registration. You may unsubscribe anytime by clicking the “unsubscribe” link in any email.
SMS Marketing
If you opt in to receive SMS messages from us (e.g., during checkout or via sign-up form), we may send you transactional and promotional messages related to your orders, new products, or exclusive offers.
By providing your mobile number and consenting, you agree to receive marketing text messages from us. Message frequency may vary. Message and data rates may apply depending on your carrier.
You can opt out at any time by replying STOP to any of our SMS messages or contacting us directly. You may also request assistance by replying HELP.
We do not share your mobile number with third parties for their own marketing purposes.
This section satisfies the Spam Act's requirement for:
- Prior consent
- Clear opt-out instructions
- Identification of the sender
- No unsolicited messages
9. Cookies 🍪
Our Shopify store uses cookies to:
- Recognise your browser
- Track your cart and checkout status
- Improve your browsing experience
- Collect analytics on site usage
Get Sprinkled Pty Ltd's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
You can control or disable cookies via your browser settings. For a detailed list of Shopify cookies, visit:
👉 Shopify Cookies Policy
10. Your Rights ✅
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw your consent for marketing
- File a complaint with us or the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us using the details below.
11. Data Security 🔐
We take reasonable steps to protect your personal data, including:
- Secure SSL encryption on our website
- Limited access by authorised staff
- Compliance with Shopify’s built-in security features
12. Notifiable Data Breaches 🚫
In accordance with the Notifiable Data Breaches (NDB) scheme, if a data breach is likely to result in serious harm, we will notify affected individuals and report the breach to the OAIC.
13. Contact Us 📞
If you have questions, complaints, or would like to access or correct your personal data, please contact us:
Email: hello@getsprinkled.com.au
Phone: 0488 377 905
Postal Address: PO Box 153, Harwood NSW 2465
You may also contact the Office of the Australian Information Commissioner (OAIC):
👉 www.oaic.gov.au
14. Updates to This Policy ✍️
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Thank you for shopping with Get Sprinkled – where sprinkles make everything sweeter!