Shipping, Returns & Collections

Returns
Due to food safety regulations we are unable to accept returns. So please choose your sprinkles wisely before placing your order. We also do not offer returns or refunds if your postal address is entered incorrectly during purchase. Please triple check your details before confirming your order.

Shipping
We aim to ship within 1-3 business days from placing your order and we suggest upgrading to express shipping should you require your order urgently, in which case we will ship within 1 business day.

We ship using Australia Post so your parcels will be trackable. Please be aware that we have no control over your parcel once it leaves our hands, so tracking your parcel should always be done through Australia Post with the tracking number that we will provide you.

Our sprinkles leave our warehouses in tip top condition and in a bubble wrapped parcel. We do not take responsibility for damage during transport or for orders that are left in the sun by Australia Post whilst you are not home. Please choose your delivery address wisely. 

Collection
Collection is available from Tweed Heads NSW 2485 Monday-Friday between business hours only. Use the code GC pickup whilst placing your order to eliminate the shipping fee.

Your order will be packed and ready for collection within 48 hours from order. You will be sent instructions for the collection of your order.